Hi! How can we help?

Begin typing to search, use up and down keys to navigate, enter to select

Popular Articles

  • Are you a Senior?

    Instacart offers a special Senior Support Service for customers over age 60. We have a dedicated team of specialists who specialize in setting up accounts and placing orders for customers who may need

  • How Instacart works

    You’re busy, so every minute counts. Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. It’s just that easy.Check out this

  • Instacart+ benefits

    You don’t need a membership to shop with Instacart. However, Instacart+, previously known as Instacart Express, is a membership option for customers who want to save more and get other exclusive

  • Tracking your order and delivery

    It’s easy to track your order, from the moment your shopper starts shopping until the moment it arrives at your door. For best results, download the latest version of the Instacart app for iOS or

  • Rescheduling a delivery

    You can change your delivery date and time up until a shopper begins working on your order. Here’s how to reschedule: In the app: Tap the Account icon Tap Your Orders Select the order you’d like

  • Problem with your order

    Receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly when you report a problem. In the Instacart app or website, you can let us know about— Missing

All Topics